Service Hospitality

Assisted living, youth support, and other community service workers are frequently required to work alone or in isolation with people and in environments that are difficult to predict. Working in isolation can increase the risk of psychological and physical harm. Employers have a responsibility to ensure that workers have the training and resources needed to […]

Would you rather… be “taught” about a topic or be “trained” on a topic?  We thought so.  Teaching is great (and necessary) in some circumstances, but training is where the real value lies in the workplace.  What about claims management? Knowing the theory may be important for some (such as for your trainers, of course), […]

We are excited to announce that 2020 marks the 9th consecutive year declaring September 10th as Youth Safety Education Day. What is YSED, you ask? Well, YSED may mean many things to different people. Some may think of it as a chance to remind their child to wear a helmet while riding their bike, another […]

Unfortunately, statistics will show, in most workplaces that an injury or potential injury of a worker will occur. According to the WCB Statistical Supplement Report from 2018, our industry has seen a total of 2167 reported injuries. Are you, as an organization, prepared to handle an injury or potential injury?  Does your Safety Management System […]

As discussed in our accompanying article, Harassment Prevention starts with Knowing, the statistics are clear that harassment is occurring in many workplaces.  But who is ultimately responsible for making it stop?  The answer is everyone, but in varying levels.  As with all safety responsibilities, the ultimate responsibility is at the top.  However, everyone can play […]