Service Hospitality

Over the past week, Service Hospitality reviewed its policies and procedures with each member of our team. An annual review of policies and procedures is a great refresher for the team and as a best practice, should be completed each year. This communication allows us (the employees) the time to ask questions about the previous […]

Short answer: yes! Can you do anything about it? Absolutely! When one of your employees is injured on the job, it can be challenging to stop everything, do a thorough incident investigation, submit the report and manage the claim. Let’s take a look at Ralph. Ralph experiences a simple back strain while on the job. […]