Service Hospitality

October is here and as we transition to the cold and snow that will soon be upon us, organizations need to prepare to make the transition to preventing fall and winter-related incidents. A safety culture that is strong will extend throughout all seasons of the year and not just the warmer months. The service & […]

As students say goodbye to another school year, many will begin the summer job hunt. For many students who are fresh out of high school, this will be unfamiliar territory as they enter the workforce for the first time. Unfortunately, youth (ages 16-24) are more likely to be unaware of how to conduct themselves in […]

As some organizations prepare to re-open and others prepare to remain closed or work remotely for the long haul, mental health continues to be a very real and timely concern.  According to data from the Canadian Mental Health Association (CMHA) in partnership with Maru/Matchbox, the majority of Canadians when asked “how are you?” will rely […]

Almost one in every five violent incidents in Canada happen at work, this troublesome statistic was the focal point of a recent report published by the Canadian Standards Association. The report entitled Preventing Violence and Harassment in Canadian Workplaces focused on four sectors: Education Government and Emergency Services Healthcare Service These sectors are recognized as […]