Service Hospitality

Would you rather… be “taught” about a topic or be “trained” on a topic?  We thought so.  Teaching is great (and necessary) in some circumstances, but training is where the real value lies in the workplace.  What about claims management? Knowing the theory may be important for some (such as for your trainers, of course), […]

Service Hospitality has always been dedicated to providing quality, engaging, and easily accessible safety training. These things haven’t changed – or have they? COVID-19 has changed the way people all over the world are learning. Six months ago, it may have been relatively easy to gather a group of workers for a full day of […]