Service Hospitality

Psychologically Safe. What does this mean and how do we keep our employees psychologically safe when disasters strike? A person can wish they had a crystal ball that would show them everything to prepare for, unfortunately, that is not the case. We as humans and as leaders must prepare ourselves and those around us in […]

Knowing what to do in case of an emergency is only possible if a plan is made ahead of time.  Everyone needs to know their specific role for a variety of circumstances, to make sure everyone is safe in an emergency.  In most cases, your organization will have emergency response plans already in place (fire […]