Service Hospitality

Mental health is on everyone’s mind these days, and although there is an abundance of resources available, maintaining good mental health continues to be a struggle fueled by isolation, constant stress, and increased demands.  One area of potential psychological relief we may not have considered, for example, is the development of intercultural competence. Service Hospitality […]

Combating stigma related to mental illness starts with how we use language – something that continuously evolves. In our organizations, we must be aware of any outdated language being used. Everyone can be a champion against stigma when practicing the use of appropriate and respectful language. So, as you communicate with others, be mindful that […]