Whether you have one or two employees who need safety training or you are interested in building your health and safety knowledge, Service Hospitality offers training on everything you need. As leaders in your organization, you are responsible AND liable for ensuring your workers’ health, safety and welfare.
Health & Safety Leadership Certification (HSLC) Training is ongoing. It is designed to lead your organization through the process of developing and implementing a Health and Safety Management system at your own pace. Achieve four levels of certification to help your organization reduce injuries, reduce premiums and save lives. More information on our HSLC program can be found here.
*Certificates to be provided upon completion
 Ergonomics is not a new topic; however, it is a hot topic! Throughout all workplaces, ergonomic injuries are on the rise and are going beyond what individuals know as “typical ergonomics”. This 45-minute complimentary webinar is a sneak peek into Service Hospitality’s newest training course, Applied Workplace Ergonomics.
In this online course, you will cover the following:
- Is your workplace the cure or culprit for common aches and pains?
- Spotting the telltale signs and symptoms of ergonomic injuries
- Exposing the most common ergonomic hazards
- Unlocking the benefits of an ergonomic workplace
|
Your organization’s Occupational Health & Safety Committee is an integral part of the Safety Management System. The Committee not only helps review safety policies and procedures but also plays a key role in workplace inspections and incident investigations.
In this online course, you will cover the following:
- Roles and responsibilities of each Committee member
- Occupational Health & Safety Committee legislation
- How to make your Safety Committee truly shine within your organization
Recommended for:
- Health & Safety Committee Members, Managers, Human Resources, and anyone interested in the role of the Occupational Health & Safety Committee
|
How often does your organization conduct inspections? Who conducts the inspections? Effective health and safety inspections are one of the most important incident prevention tools in an organization’s health and safety program.
In this online course, you will cover the following:
- How to prepare, conduct and evaluate a workplace inspection
- Types of inspections, covering both formal and informal
- Who should be involved, and in what capacity, for workplace inspections
Recommended for:
- All key staff who will be overseeing and/or carrying out workplace inspections, Managers, Supervisors, Human Resources, Health & Safety Committee Members and anyone who wants to increase their injury prevention knowledge
|
From a front-line worker perspective, what does it mean to have a “violence prevention program”? What responsibilities fall on them? How are they protected? And how do they report instances of violence or even “near-misses”?
Join Service Hospitality during this informational one-hour webinar to find out what every organization needs to know about workplace violence in 2023.
|
Do you investigate all incidents, including near misses? Do you have an effective process in place for ensuring all incidents are reported? Incident reporting and investigation is a key method for correcting issues in the workplace to ensure the same incident never happens again. By understanding why an incident occurred, you can be confident you have the tools to correct it in the future.
In this online course, you will cover the following:
- Direct, indirect, and root causes with the understanding of how to prevent all causes from occurring again
- Different types of investigations, including near misses
- How to complete an incident investigation report competently and follow up
Recommended for:
- All key staff who will be overseeing and/or carrying out incident investigations, Managers, Supervisors, Human Resources, Health & Safety Committee Members and anyone who wants to increase their injury prevention knowledge
|
**PARTICIPANTS MUST ATTEND PART 1 & PART 2 TO COMPLETE THIS TRAINING*
Workplace injuries can be costly if not managed effectively, which doesn’t just mean for the organization but the industry as a whole. Did you know increased claim costs won’t just drive up your WCB premiums but also the base premium of your entire industry?
Service Hospitality’s Claims Management training program will assist you in setting up a process so you can respond early if an injury occurs. This process will allow your organization a smoother transition through medical appointments, modified work and the full return of the injured worker.
Claims management doesn’t end with physical injuries. This course will also cover psychological injury claims and the nuances that are required to manage the claim and the return-to-work process effectively.
In this online course, you will cover the following:
- Developing a process for managing claims and modified work prior to an injury occurring
- Managing physical and psychological injury claims, including accommodations and modified work
- Methods to tackle long-term claims to get them back on track
- Ways to mitigate costs to the organization and the injured worker
Recommended for:
- Human Resource professionals and all Managers and Supervisors who may play a role in the claims management or modified work processes
|
**PARTICIPANTS MUST ATTEND PART 1 & PART 2 TO COMPLETE THIS TRAINING*
Workplace injuries can be costly if not managed effectively, which doesn’t just mean for the organization but the industry as a whole. Did you know increased claim costs won’t just drive up your WCB premiums but also the base premium of your entire industry?
Service Hospitality’s Claims Management training program will assist you in setting up a process so you can respond early if an injury occurs. This process will allow your organization a smoother transition through medical appointments, modified work and the full return of the injured worker.
Claims management doesn’t end with physical injuries. This course will also cover psychological injury claims and the nuances that are required to manage the claim and the return-to-work process effectively.
In this online course, you will cover the following:
- Developing a process for managing claims and modified work prior to an injury occurring
- Managing physical and psychological injury claims, including accommodations and modified work
- Methods to tackle long-term claims to get them back on track
- Ways to mitigate costs to the organization and the injured worker
Recommended for:
- Human Resource professionals and all Managers and Supervisors who may play a role in the claims management or modified work processes
|
Workplace harassment is ending businesses, ruining lives (of alleged, even if not proven, harasser and the complainant) and is all over the media. It’s imperative that leaders take immediate action because there can be dire consequences that can last a lifetime.
Harassment Prevention in Hospitality: Beyond the Policy is an elective course for Level 2 of our Health and Safety Leadership Certificate Program. More information on the HSLC program can be found here.
In this online course, you will cover the following:
- The definition and consequences of workplace harassment
- Your organization’s legal requirements to protect your staff and business from harassment
- How to proactively prevent harassment in the workplace
- How supervisors and managers should respond to and handle reports of harassment
Recommended for:
- Managers, Supervisors, Human Resources, or other leadership roles who are responsible for preventing and handling complaints of workplace harassment
|
As leaders in your organization, you are responsible AND liable for ensuring all workers’ health, safety, AND welfare. Your only personal protection is KNOWLEDGE!
If you have ever skipped steps to save time, cut the safety budget to invest more heavily elsewhere, or put productivity above safety; you may have put yourself at risk.
In this online course, you will cover the following:
- Legislation (Requirements and Penalties)
- Accountability (Yours and Everyone Else’s!)
- Safety Culture (Foundations and Benefits)
- Keys to a Successful Safety Management System
Recommended for:
- General Managers, Senior Managers, Directors, Supervisors, and anyone interested in Health & Safety
|
|
Testimonials:
“The ‘Your Safety Committee and the Law’ training series offered by Service Hospitality was outstanding! We coordinated a private session for a group of employees to learn together — it was absolutely perfect! The training was well organized, and the facilitators were professional, knowledgeable and highly engaged; moreover, it was evident that Service Hospitality took the necessary time to carefully develop a professional training package. Online learning can be tough; this training kept everyone engaged in learning the whole time! Most importantly, it was relevant and customized to meet our unique needs.”
-Michael Lavis, Creative Options
Excellent organized content that builds on your knowledge and reinforces what you already know. One of the main things that impressed me about the webinar was that it was relevant to today’s workplace and very interactive, which kept me focused and engaged. The support from presenters was first-rate and was delivered at a well-paced level which allowed me to learn quickly.
-Nadia
I have done a number of different webinars, honestly, this is by far the best one I have ever done!!! Just keep doing what you are doing. Thanks for the opportunity, I have signed up for many more of your webinars.
-Cal
It was excellent. The instructor was very easy to understand and did not rush through the webinar. I found it to be very eye-opening and a reminder of how important safety is for all of us.
-Christine
One of the best online training experiences I have had. I really don’t have any suggestions – info was clear, concise and lots of opportunities to ask questions. Thank you!
-Keri
Woohoo, thanks, Brelyn! I just have to say you are a fantastic presenter! This kind of information can be incredibly dry, but you have a way of injecting so much fun and making it interactive. Your teaching style really helped me and other members of the Safety Squad in attendance really absorb the info. I appreciate you and can’t wait to recommend your webinar series to anyone else needing this valuable training.
-Wendy
Stay In Touch: