Claims Management

The first of its kind in Canada to be integrated into a certified safety program!

An ounce of prevention is worth a pound of cure; but what happens if you’ve failed to prevent an injury? Despite our best efforts, injuries happen – the key is being prepared to manage them! 

Workplace injuries can be costly if not managed effectively, and that doesn’t just mean for the organization. Service Hospitality’s Claims Management program will train you to set up a process before anyone is injured, so you can ensure a smooth transition through medical appointments, modified work, and into the return to full duties.

*This is a required course for LEVEL 3 of our Health & Safety Leadership Certificate Program.* For more information including registration, pricing, payment, and cancellation information please contact one of our Safety Advisors.

Access our Claims Management Templates & Resources HERE!

Claims management doesn’t end with physical injuries. This course will also cover psychological injury claims and the nuances that are required to effectively manage the claim and the return to work process. 

The workshop will cover:

  • Developing a process for managing claims and modified work prior to an injury occurring 

  • Managing physical and psychological injury claims, including accommodations and modified work 

  • Methods to tackle long term claims to get them back on track 

  • Ways to mitigate costs to the organization and the injured worker. 

Recommended for:

  • Human Resource professionals and all managers and supervisors who may play a role in the claims management or modified work processes. 

Approximate Duration:

In-Person: 8 hours
Virtual: 7 hours